About Us - Evanto | Digital Products & Services Marketplace

Who We Are

Evanto is a comprehensive digital products and services marketplace platform that bridges the gap between service providers, businesses, and consumers. We operate as a multi-vendor ecosystem where innovation meets opportunity, enabling seamless transactions for digital assets, creative services, software solutions, and professional expertise.

Established with a vision to democratize digital commerce, Evanto serves as a trusted intermediary that facilitates secure, efficient, and transparent business relationships across diverse market segments. Our platform leverages cutting-edge technology to ensure reliability, scalability, and user satisfaction.

Our Mission: To create a thriving digital marketplace ecosystem that empowers vendors, serves businesses effectively, and delivers exceptional value to all stakeholders.

Understanding Our Corporate Terminology

At Evanto, we use specific terminology to clearly define the roles, relationships, and responsibilities within our marketplace ecosystem. Below are the standard corporate definitions that govern our operations:

Platform & Company References

"We," "Us," "Our," "Company," "Platform," or "Evanto" refers to:

Legal Entity: The registered business entity operating the Evanto digital marketplace platform
Platform Operator: The organization responsible for maintaining, managing, and operating the Evanto marketplace infrastructure
Service Provider: The entity providing marketplace services, payment processing, dispute resolution, and customer support
Technical Infrastructure: All systems, servers, databases, and technology powering the Evanto platform
Administrative Authority: The governing body with rights to enforce policies, terms, and marketplace rules

Customer Definitions

We categorize our user base into distinct segments based on business size, purchasing patterns, and operational requirements:

Customer (Individual & Micro Business)

"Customer" specifically refers to:

Individual Buyers: Personal users purchasing digital products or services for individual use
Micro Businesses: Small-scale enterprises with fewer than 10 employees or annual revenue below ₹50 lakhs
Freelancers & Solopreneurs: Independent professionals operating as single-person businesses
Startups (Early Stage): New ventures in their initial phase with limited operational scale
Transaction Characteristics: Typically involves lower-volume purchases, immediate delivery requirements, and self-service preferences
Support Level: Standard customer support through ticketing system, knowledge base, and automated assistance
Pricing Structure: Standard marketplace pricing with promotional discounts and loyalty benefits

Client (Medium & Large Enterprise)

"Client" specifically refers to:

Medium Enterprises: Organizations with 10-250 employees or annual revenue between ₹50 lakhs to ₹100 crores
Large Corporations: Established companies with 250+ employees or annual revenue exceeding ₹100 crores
Enterprise Accounts: Business entities requiring bulk licensing, custom solutions, or enterprise-grade services
Institutional Buyers: Government bodies, educational institutions, and non-profit organizations with formal procurement processes
Transaction Characteristics: High-volume purchases, custom requirements, negotiated contracts, and extended payment terms
Support Level: Dedicated account management, priority support, custom onboarding, and service-level agreements (SLAs)
Pricing Structure: Volume-based pricing, custom quotations, enterprise licensing, and negotiated rates
Relationship Management: Long-term partnership approach with strategic account planning and business reviews

Vendor & Developer Categories

Vendor (Seller/Service Provider)

"Vendor," "Seller," or "Service Provider" refers to:

Digital Product Sellers: Individuals or businesses offering downloadable products, templates, graphics, software, or digital assets
Service Professionals: Experts providing consulting, design, development, marketing, or specialized professional services
Content Creators: Authors, educators, and creators selling courses, eBooks, media content, or educational materials
Software Publishers: Companies distributing applications, plugins, themes, or software solutions
Verified Status: All vendors undergo identity verification, quality assessment, and compliance screening
Commission Structure: Vendors pay platform fees ranging from 10-25% based on category, sales volume, and membership tier
Responsibilities: Product quality, accurate descriptions, customer support, delivery timelines, and adherence to marketplace policies

Developer (Technical Partner)

"Developer," "Technical Partner," or "Integration Partner" refers to:

API Developers: Technical professionals building integrations, extensions, or applications using Evanto's API infrastructure
Custom Solution Builders: Development teams creating bespoke solutions, custom modules, or specialized implementations
Technology Partners: Software companies developing complementary tools, plugins, or ecosystem products
Implementation Specialists: Technical consultants providing custom deployment, integration, and configuration services
Access Requirements: Developers must register for API access, accept developer terms, and comply with technical guidelines
Revenue Model: Developers may earn through service fees, premium integrations, or partnership revenue sharing
Support Access: Technical documentation, developer forums, sandbox environments, and dedicated technical support channels

User & Account Types

"User," "Account Holder," or "Registered Member" encompasses:

Any individual or entity registered on the Evanto platform
Both buyers and sellers with active or inactive account status
All account types: Free accounts, premium memberships, vendor accounts, and enterprise accounts
Rights & Obligations: Subject to Terms of Service, Privacy Policy, and Community Guidelines

Transaction & Relationship Terms

Purchase vs. Procurement

Purchase: Standard marketplace transactions by customers through instant checkout and automated processing
Procurement: Formal acquisition process by clients involving quotations, purchase orders, contracts, and approval workflows

Order vs. Contract

Order: Individual transaction for specific products/services with standardized terms and conditions
Contract: Formal agreement between Evanto (or vendor) and client for extended services, bulk licensing, or custom solutions

Support vs. Account Management

Support: Reactive assistance provided to customers for issues, questions, and technical problems
Account Management: Proactive relationship management provided to clients with dedicated resources and strategic planning

Our Stakeholder Ecosystem

Evanto operates as a multi-sided platform serving various stakeholders, each playing a crucial role in our ecosystem:

Stakeholder	Role	Primary Benefits	Key Responsibilities
Customers	Product/Service Buyers	Access to quality products, secure payments, buyer protection	Payment compliance, honest reviews, policy adherence
Clients	Enterprise Buyers	Custom solutions, dedicated support, volume pricing, SLAs	Contract compliance, timely payments, clear communication
Vendors	Product/Service Sellers	Market access, payment processing, promotional tools	Quality assurance, timely delivery, customer support
Developers	Technical Partners	API access, technical resources, revenue opportunities	Code quality, security compliance, documentation
Affiliates	Marketing Partners	Commission earnings, marketing materials, tracking tools	Ethical promotion, compliance with guidelines

Our Core Values

Trust & Transparency

We maintain open communication with all stakeholders, provide clear policies, and ensure transparent operations in every transaction and business relationship.

Quality Assurance

Every product and service on Evanto undergoes rigorous quality checks. We enforce strict vendor guidelines to maintain marketplace standards and protect buyer interests.

Innovation & Technology

We continuously invest in cutting-edge technology to enhance user experience, security, and platform capabilities. Our technical infrastructure is designed for scalability and reliability.

Customer-Centric Approach

Whether you're a customer, client, vendor, or developer, your success is our priority. We provide comprehensive support, resources, and tools to help you achieve your goals.

Security & Compliance

We implement industry-standard security measures, comply with data protection regulations, and maintain strict privacy standards to safeguard all stakeholder information.

Platform Capabilities

For Customers & Clients

Curated marketplace with verified vendors and quality-assured products
Secure payment gateway with multiple payment options
Instant digital delivery and cloud-based access
Comprehensive buyer protection and dispute resolution
Advanced search, filtering, and recommendation system
User reviews, ratings, and social proof

For Vendors & Developers

Easy onboarding and store setup tools
Powerful analytics and sales reporting dashboard
Automated payment processing and payout system
Marketing tools, promotional campaigns, and SEO optimization
API access and integration capabilities
Vendor education resources and community support

Our Commitment

Evanto is committed to fostering a fair, efficient, and innovative digital marketplace where all participants can thrive. We pledge to:

Maintain Neutrality: Operate as an impartial platform without favoring specific vendors or buyers
Ensure Fair Practices: Enforce consistent policies and resolve disputes objectively
Protect Privacy: Safeguard personal and business information with robust security measures
Support Growth: Provide tools, resources, and opportunities for all stakeholders to expand their business
Continuous Improvement: Regularly enhance platform features based on user feedback and technological advancements
Ethical Operations: Conduct business with integrity, transparency, and accountability

Legal Information

Platform Name: Evanto

Website: evanto.banglarkatha.in

Business Type: Digital Marketplace Platform (Multi-Vendor)

Jurisdiction: Operating under Indian laws and regulations

Registered Office: [Your Registered Address]

Contact Email: info@evanto.banglarkatha.in

Note: All business relationships, transactions, and interactions on the Evanto platform are governed by our Terms of Service, Privacy Policy, and relevant marketplace policies. Users are advised to review these documents carefully.